How It Works
4 steps. That's it.
📝
01
Pick your template
Choose from high-converting email templates pre-built for local service businesses — or customise your own.
✏️
02
Customise the copy
Auto-filled with your business name and the customer's name — tweak the message to match your voice.
👤
03
Add customer info
Enter a name and email address, or bulk upload your full customer list via CSV for mass campaigns.
🚀
04
Send or schedule
Send immediately or schedule for the optimal time after job completion — when the experience is freshest.
Email vs SMS
Which channel is right for you?
Both are included in your plan — most businesses use both together for maximum reach.
20%
✉️ Email open rate
Lower open rate than SMS, but email works well for customers who prefer longer messages and for follow-up sequences after the initial request.
Better for detailed messages
Great for follow-up sequences
Works for customers without mobile
Easier to include photos and branding
98%
📱 SMS open rate
Most texts are read within 3 minutes. For immediate post-job requests, SMS consistently outperforms email on response rate.
Learn about SMS campaigns →
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A note on email setup
Email campaigns connect through your own email provider account — we support SendGrid, Brevo, Mailgun, Postmark, Amazon SES, and any standard SMTP server. You pay the provider directly at wholesale rates with no markup from us (most providers offer generous free tiers that cover typical review request volumes). We handle the complete setup on your onboarding call — most clients are fully configured and sending within 24 hours.
Get Started
Start collecting reviews via email
Set up your first email campaign on your onboarding call and watch the 5-star reviews come in.