Frequently asked questions

Clovvy is a review management platform for local service businesses. It automates review collection, AI-powered reply management, and Google Business Profile optimization — all running in the background while you focus on your work.

Clovvy is built for local service businesses — landscapers, plumbers, HVAC companies, dentists, medspas, auto detailers, and anyone else who serves local customers. Whether you're a solo operator or managing multiple locations, the platform is designed to fit your workflow.

Virtually any local service business. From home services to healthcare, auto detailing to pest control. Check our Industries page to see the full list — if you serve local customers face-to-face, Clovvy works for you.

Most businesses are fully configured in under 30 minutes. Connect your Google profile, link your CRM or POS, and the platform starts working immediately. An optional onboarding call is available if you'd like a guided walkthrough.

No — setup is self-serve and straightforward. If you prefer a walkthrough or need help with a specific integration, we're happy to jump on a call. But most customers are up and running without one.

Very little. Once connected, the platform handles request sending, reply generation, and profile updates automatically. You'll get a dashboard showing what's happening — but there's nothing you need to manage day-to-day.

Most customers see their first new reviews within 48–72 hours of setup. Meaningful volume typically builds over the first 30–60 days as the platform reaches more of your customers consistently.

Instead of a plain text message, the platform sends a photo of you or your team with the customer's name auto-populated on the image. It stands out in their inbox and leads to significantly higher response rates.

Through automated SMS and email requests sent at the optimal time after a job or transaction. Messages are personalized per customer and include optional follow-up sequences for non-responders — all configured once and running automatically.

Yes — Clovvy integrates with most major CRMs, booking tools, and invoicing platforms including Jobber, QuickBooks, Housecall Pro, Workiz, Square, Clover, Zapier, and thousands more. If you're not sure about your specific software, reach out and we'll confirm.

The platform primarily focuses on Google, which has the highest impact on local search rankings. It also monitors Yelp, Facebook, TripAdvisor, Angi, BBB, and 45+ other platforms — all visible in one dashboard.

The platform generates a professional response automatically. You're also notified immediately so you can review the AI draft before it sends if you prefer, and reach out directly to resolve any concerns.

No — blocking or filtering reviews violates Google's policies and risks your profile being suspended. What the platform does instead is proactively reach your happy customers at the right moment, so positive reviews consistently outweigh the occasional negative one.

No contracts — ever. All plans are month-to-month. You can cancel anytime from your dashboard in a few clicks. We want you to stay because the platform is delivering results, not because you're locked in.

Your free trial starts immediately. You're billed 14 days after signup, then every month from that date. No hidden fees, no surprises.

Plans start at $79/month for Starter, $149 for Growth, and $249 for Pro. Visit the pricing page for current rates and a full feature comparison across all three tiers — Starter, Growth, and Pro.

Yes — all plans include a 14-day free trial with full platform access. No credit card required to start. A free reputation audit is also available — a full analysis of your current online presence before you commit to anything.

No. The platform requests honest reviews from real customers — it never incentivizes, fabricates, or manipulates reviews. Everything is 100% compliant with Google's review policies and best practices.